This article was written by Ryan Podnar, furniture expert at La-Z-Boy South Texas
After investing in a La-Z-Boy recliner chair, it may have quickly become your favorite furniture piece in your entire home. You love to watch TV in it, read in it, and take lots of naps in it.
Since La-Z-Boy furniture is built to last a lifetime, you’re feeling pretty good about the state of your favorite recliner.
What if something happens to it though? What if you have children or grandchildren staying or visiting and one of the kids runs into the side of the chair and accidentally breaks one of the side arms?
This hypothetical circumstance begs the question: is La-Z-Boy furniture guaranteed for life?
No matter the materials used, recliners are not built to last forever. However, all hope is not lost, and La-Z-Boy still has ways to protect the investment you made in your favorite brown leather recliner.
Today we will discuss what you can expect regarding the “limited lifetime” of La-Z-Boy reclining chairs, and the La-Z-Boy furniture warranty.
La-Z-Boy furniture is handmade with high-quality materials and craftsmanship to ensure that your furniture lasts a long time. Whether it’s a reclining loveseat with console you’re interested in or a leather reclining sofa, the same rule applies to all.
That being said, even the finest recliners are not immune to wear and tear over a period of time. On average, shoppers look to replace their recliner every 7-10 years.
While that is the average, La-Z-Boy strives to be anything but average! With proper care and treatment, some La-Z-Boy customers have gotten great use out of their favorite recliner chair for over 20 years.
The La-Z-Boy warranty does have lifetime coverage over certain parts of the furniture. Mechanical parts, the spring assembly, and parts of the furniture frame itself are covered in both manual and power recliners.
Parts of the furniture frame of power lift recliners are also covered for life at La-Z-Boy. However, the reclining mechanism and spring assembly are not covered for life on power lift recliners.
If other parts are not guaranteed for life, how long are they covered?
Some parts are covered for one year, such as specialty fabrics. The table below shows what specific parts of the furniture frame are covered for life and which ones are covered for one year.
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Items classified as "frame" Covered for life |
Items not classified as "frame" Covered for one year |
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Base - metal, swivel, and wood bases Wood frame parts |
Base - polished silver stone Decorative show wood drawers, trim, legs and arms Metal arms |
These specific parts listed are covered because they are built based on technology that is made to last. If, for example, any of the wood frame parts malfunction for any reason, this is a manufacturing issue. Thus, the responsibility to fix it falls on us at La-Z-Boy.
Let’s say that the springs broke on your favorite black recliner chair and your reclining mechanism doesn’t work anymore. Ordinarily, this would be something La-Z-Boy would fix, but the part that is needed is no longer available.
Does that mean you’re just out of luck?
Of course not! La-Z-Boy will provide you with credit to replace your recliner chair with a newer model.
To qualify for a credit, here are the requirements:
The limited lifetime warranty offered on specific La-Z-Boy parts is considered unique in the furniture retail industry. Most furniture manufacturers offer a “lifetime warranty,” but this phrase typically means 5-10 years.
La-Z-Boy is unique in its commitment to a lifetime furniture warranty when it comes to specific parts of the furniture. We want every customer to feel comfortable in their favorite recliner chair for life.
To make your recliner chair as comfortable as possible, we recommend getting fitted for your La-Z-Boy furniture.
A furniture warranty is designed to make you feel more comfortable with your investment. Ideally, you wouldn’t even need to go through the trouble to use it.
What happens if you do need to use it though?
If you do need to use it, La-Z-Boy is here to help. By calling your nearest La-Z-Boy store, they will quickly track down the needed parts to repair your furniture.
Once the part gets to the local La-Z-Boy warehouse, a La-Z-Boy service repair technician can perform the repair in your home, or you can pick the part up and do the repair yourself if you feel equipped.
If you would like to do the repair yourself, it is important to note that some repairs are simpler than others. With some repairs, you may be able to fix it yourself within 10 minutes. On the other hand, certain repairs may require us to take the furniture to a La-Z-Boy warehouse for service.
Now that you have a thorough understanding of what is covered for life at La-Z-Boy, it is time to address a question that may be on your mind: why are some parts not covered for life?
As we discussed earlier in this article, some parts are designed to last a lifetime. For example, your blue recliner chair was built with durable metal, which is designed to withstand a repetitive reclining motion for a long time.
Fabric, on the other hand, cannot be covered for life because fabric is expected to wear down over time. If the fabric starts to wear down, it may be a good idea to reupholster your furniture. This article will walk you through how much it costs to reupholster furniture in New Braunfels.
When talking with a La-Z-Boy design consultant they may recommend some higher quality fabrics if you want a fabric recliner chair.
If you do not want to deal with the shorter lifespan of fabric, a design consultant may also recommend that you go with a brown leather recliner or just leather in general.
If you’d like to learn more about the differences between fabric and leather, this article goes through the differences between fabric furniture vs. leather furniture.
After reading this article, you now have a better understanding of what is meant to last a lifetime, what parts are covered for a lifetime, and what parts are not.
The metal parts in your favorite brown recliner chair are meant to last a lifetime, so they will be covered for a lifetime. However, the fabric on a fabric recliner chair is not able to last a lifetime, so that is not covered for a lifetime.
Whether you purchase a reclining loveseat or a high leg accent chair, all La-Z-Boy products come with a warranty. In addition, La-Z-Boy offers an extended warranty and protection plans.
If you are still curious to learn more about furniture warranty options at La-Z-Boy, this article will explain what the La-Z-Boy extended warranty plan is.
If you would rather talk to an expert at La-Z-Boy and get more information, please feel free to set up an appointment with a La-Z-Boy designer or come into your nearest La-Z-Boy location.