Will the Delivery Team Move My Old Furniture?
To get your new favorite reclining leather loveseat, you may need some help removing that old modular sofa from your living room. The good news is that La-Z-Boy’s delivery team will move the old furniture!
All property movement will be made under your direction and supervision. Therefore, La-Z-Boy will not be responsible for damages of any kind to any person, personal property, or real property that may result from the movement.
How Much Does Delivery Cost?
The cost of delivery will include the transportation, unpacking, inspection, and assembly of the furniture. That being said, the ultimate cost of delivery will depend on your location.
The table below will break down the cost of delivery by location.
In Town Within Purchase Area City Limits |
Surrounding Areas Cities Surrounding Purchase Areas |
Extended Areas Rural Areas |
$139.99 |
$179.99 |
$325+ |
For transparency's sake, you can compare our delivery cost to Stowers Furniture’s delivery cost.
How Long Will It Take For My Order to Be Delivered?
Because La-Z-Boy does not manufacture the fabrics used in our upholstery, we cannot always ensure that the fabric required for your order is available. For this reason, we cannot guarantee delivery dates.
Since La-Z-Boy furniture is customizable, many orders have special requests and customizations included. Custom orders, such as a leather recliner sofa or a heated massage recliner, typically arrive within 5 to 8 weeks of your purchase date.
While 5 to 8 weeks is typical, some orders can take longer. Custom orders are manufactured in several different plants throughout the country. Depending on the plant involved, shipping the goods can take 2 weeks or more.
To ensure our customer service, furniture that gets damaged in transit will not be delivered to you. For these reasons, we cannot guarantee delivery dates and times on custom orders, but we will keep you informed if there is a delay.
What Happens After the Delivery?
After the delivery process is completed, you will receive an evaluation card by email or text. The purpose of the evaluation card is to give you the opportunity to provide honest feedback, either good or bad.
In the evaluation, you can rate your in-store satisfaction level, delivery satisfaction, and if you’d refer La-Z-Boy to a friend. We encourage honest feedback and appreciate it!
Can I Pick Up My Order Myself?
If you’re ordering a small swivel accent chair or you just have a big vehicle, you may not find delivery necessary. If you have what is necessary to transport the furniture yourself, of course, you can pick it up yourself!
Pickups from our designated pickup locations can be scheduled between 12:00 PM and 5:00 PM Tuesday-Saturday. Additionally, pickups must be scheduled 48 hours in advance.
It is kindly requested that you call at least two hours before pick up.
What’s Next?
Furniture delivery serves to make the furniture-buying process less stressful and to help those who do not have the means to pick the furniture up themselves. This way, you can rest easy knowing that your custom swivel recliner will arrive in pristine condition.
This does not mean that everybody must use La-Z-Boy’s delivery service. If you have a big enough space to transport your furniture or a small order, you may not need your furniture to be delivered.
If you do need your furniture delivered, we hope that this article helps answer some of the questions you may have regarding our delivery service. For more information on our delivery procedure, check out our delivery & pickup page on our website.
If you’d like to talk to someone from La-Z-Boy, feel free to come into the store to talk with one of our in-store designers.
Topics: