How do I get my La-Z-Boy Furniture?

You bet!  Although, we do not confirm a delivery time when you are making your purchase, we do call the evening before your delivery and provide our anticipated delivery time. If, for some reason, we cannot meet our commitment, we call within the scheduled time frame. 

Not at this time. Currently, all Deliveries and Pick Ups must be scheduled with your personal Design Consultant or through the Warehouse directly.

Yes. All property movement is made under your direction and/or supervision; therefore we will not be responsible for damages of any kind to any person, personal property or real property that may result directly or indirectly from this activity. 

Pick-ups from our designated pickup location can be scheduled 12:00 PM to 5:00 PM Tuesday through Saturday. Pick-ups must be scheduled 48 hours in advance.

Please call at least two hours before pick-up. 

All merchandise must be completely paid for before delivery is made. For your protection, we ask that you come into our store in advance of delivery to make payment. We cannot make COD deliveries. 

While custom/special orders normally arrive within five to eight months of your purchase, some can take longer. 

We cannot guarantee delivery dates. Because La-Z-Boy does not manufacture the fabrics used on their upholstery they cannot always ensure that the fabric required is available. 

Additionally, custom/special order merchandise is manufactured in several different plants throughout the country. Depending on the plant involved, shipping the goods can take two weeks or more. 

Finally, for your protection, we will not deliver goods which have been damaged in transit. For these reasons, we cannot guarantee delivery dates on custom/special order, but will keep contact with you if there is a delay.